Privacy Policy

Autonexis Fleet ("Autonexis Fleet," "we," "us," or "our") provides remote fleet maintenance administrative support, invoice auditing and cost recovery services to Amazon Delivery Service Partners (DSPs), along with mobile fleet maintenance and repair. We operate this website at autonexisfleet.com.

We are an independent service provider. We are not affiliated with, endorsed by, or acting as an agent of Amazon.com, Inc., Wheels, LeasePlan, Element Fleet Management, Merchants Fleet, or any other fleet management company, rental provider or insurer referenced on this site, except to the limited extent a client expressly authorizes us to act on their behalf in dealings with those parties.

When you submit the consultation form on our contact page, we collect the information you enter into it:

• First name and last name
• Company name
• Email address
• Phone number
• DSP station code
• Fleet size
• Fleet management company
• Monthly repair order volume
• The services you indicate interest in, and anything you write in the message field

You may also give us information by email or telephone. We treat that the same way as form submissions.

This website is hosted on Netlify. Like most web hosts, Netlify records standard server log information when your browser requests a page — including your IP address, browser type and version, the page requested, referring page and timestamp. We use this only for security, troubleshooting and understanding aggregate traffic.

We do not run analytics, advertising pixels or third-party trackers on this site. There is no Google Analytics, no Meta pixel, and no advertising network code.

This site loads typefaces from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When your browser requests those files, your IP address is transmitted to Google and is subject to Google's own privacy policy.

We do not use advertising or tracking cookies. We do use two small pieces of browser storage, both of which stay on your own device and are never transmitted to us:

• Theme preference. If you switch the site between light and dark mode, that choice is saved in your browser's local storage so the site remembers it on your next visit.
• Form confirmation. When you submit the consultation form, your name, company, email address and fleet size are briefly held in your browser's session storage so the thank-you page can confirm what you sent. Session storage is cleared automatically when you close the browser tab.

This is the most sensitive category we handle, and it is separate from anything collected through this website. During a client engagement we may access, process and store:

• Repair orders, maintenance records, vehicle identification numbers and fleet rosters
• Invoices and statements from fleet management companies, rental providers and insurers
• Route and package invoices, credits, adjustments and dispute correspondence
• Amazon Fleet Portal, Cortex, AMP and claim records relating to your operation
• Access credentials you provide so we can perform work in those systems on your behalf

We use this information solely to perform the services you have engaged us for. We do not use client operational data to benchmark, publish, resell, or train any product, and we do not disclose a client's figures to another client. Where we describe results publicly, we do so only in aggregate and without identifying the client.

Credentials you share with us are used only to carry out authorized work in the systems they belong to. If you prefer to provision a separate, limited-permission user account for us rather than sharing your own, we recommend it and will work that way.

We use the information described above to:

• Respond to your enquiry and prepare a scoped proposal
• Deliver the services you engage us to perform
• Submit, validate and follow up repair orders, disputes and claims on your behalf
• Invoice you and maintain our own business and tax records
• Communicate with you about active work, and about our services where you have asked us to
• Protect the security and integrity of our systems, and comply with legal obligations

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not send marketing email to people who have not asked to hear from us.

We share information only in these circumstances:

• Service providers. Netlify hosts this website and processes contact form submissions. We also use ordinary business tools for email, file storage and accounting. These providers process information on our instructions.
• On your authorization, in the course of the work. Performing our services requires us to interact with third parties on your behalf — fleet management companies such as Wheels, LeasePlan (ePlan) and Element (Auto Integrate), rental providers, insurers, repair vendors, and Amazon systems. We share only what the task requires.
• Where the law requires it, or to establish, exercise or defend legal claims.
• In a business transfer, such as a merger or acquisition, in which case we will tell you before your information becomes subject to a different policy.

We keep enquiry information for as long as needed to respond and, if no engagement follows, for a reasonable period afterwards before deleting it. We keep client operational data for the duration of the engagement and afterwards for as long as needed to support open disputes, meet our record-keeping and tax obligations, and resolve any claims. On written request at the end of an engagement we will return or delete client data, subject to those obligations.

This site is served over HTTPS. We restrict access to client data to the people who need it to do the work, and we use access controls on the systems that hold it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send credentials or sensitive account information through the website contact form — we will arrange a secure method once an engagement begins.

Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to obtain a portable copy, and to opt out of its sale or sharing. We do not sell or share personal information for advertising, so there is nothing to opt out of in that respect, but the other rights apply.

California residents have these rights under the California Consumer Privacy Act as amended by the CPRA, and this policy is posted in accordance with the California Online Privacy Protection Act. Residents of other states with comprehensive privacy laws have comparable rights. We will not discriminate against you for exercising any of them.

To make a request, email service@autonexisfleet.com. We may need to verify your identity before acting, and we will respond within the period the applicable law requires.

Do Not Track. Some browsers send a "Do Not Track" signal. There is no industry-agreed standard for responding to it. We do not track visitors across third-party websites, so our behavior is the same either way.

This is a business-to-business service. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

We may update this policy as our services or obligations change. When we do, we will revise the "last updated" date at the top of this page. If a change materially affects how we handle information we already hold about you, we will make reasonable efforts to tell you directly.

Questions about this policy, or about information we hold: