Cost Recovery

Find the Charges That Were Never Yours

Repairs that should have been covered under AMP get billed to the DSP. Rental invoices carry overlapping periods, wrong rates, and loss-of-use charges nobody checks. Route invoices carry duplicates and missing credits. We audit all of it line by line — and when we find something, we work the dispute through to a credit.

Request an Audit Consultation What we check

Four Audit Streams

What Gets Audited

Different sources, different failure modes. Each one needs its own review cadence.

Weekly Route Invoice Reconciliation

Every week we reconcile route invoices to identify billing discrepancies, duplicate charges, missing credits, incorrect rates, and other invoice-related issues. Weekly cadence matters here — errors caught in the same billing cycle are far easier to reverse than errors found six months later.

Billing discrepancies
Duplicate charges
Missing credits
Incorrect rates

Monthly FMC Transaction Audits

Each month we audit Wheels (including legacy LeasePlan), Element, and Auto Integrate transactions to validate the charges incurred for fleet maintenance and repair services. We review applicable charges against Amazon's AMP program guidelines specifically to identify repairs or services that should have been covered under AMP but were incorrectly billed to the DSP. This is the single most common place money leaks.

Wheels transactions (incl. legacy LeasePlan)
Element transactions
Auto Integrate transactions
AMP coverage validation
Misapplied charge identification

Rental Invoice Auditing

We conduct detailed audits of rental invoices received from Merchants Fleet, Edge Auto Rental, U-Haul, Budget, and other rental providers, then reconcile them against available fleet records and supporting documentation to confirm you were billed accurately. Rental billing is dense, fast-moving, and rarely checked — which is exactly why it accumulates errors.

Rental start and end dates
Vehicle pickup and return dates
Daily, weekly and monthly rates
Time-based rental charges
Applicable taxes and fees
Damage charges
Loss-of-use charges
Duplicate or overlapping rentals
Incorrect rates or billing periods
Credits and adjustments

Marsh Insurance Review

We review Marsh insurance charges and related documentation as part of your overall fleet cost audit, alongside the rental and maintenance billing streams.

The Dispute Path

Finding It Is Half the Job.
Recovering It Is the Other Half.

An identified discrepancy is worth nothing until it becomes a credit. We work it all the way through.

STEP 01

Discrepancy Identified

A charge surfaces in weekly reconciliation or a monthly audit that doesn't match approved rates, fleet records, or AMP coverage.

STEP 02

Findings Documented

We document the discrepancy against supporting documentation and fleet records so the dispute has a defensible basis rather than an assertion.

Evidence first

STEP 03

Dispute Submitted

The dispute is submitted to the appropriate Amazon sources, routed correctly the first time.

Correctly routed

STEP 04

Tracked & Followed Up

We track the dispute and follow up until it moves. Disputes don't fail because they were wrong — they fail because nobody chased them.

Persistent follow-up

STEP 05

Credit or Adjustment Received

Incorrect charges corrected and applicable credits or adjustments applied to your account.

Recovered

Why This Pillar Pays For Itself

The Only Support Line That Returns Money

Most administrative support is a cost you accept to buy back time. Auditing is different: it recovers charges that were incorrectly applied to you in the first place. That changes the arithmetic of the whole engagement — the work is measured against what it brings back, not just the hours it saves.

It also compounds. The same misapplied charge type tends to recur monthly until someone identifies the pattern and fixes it upstream, which is where our process improvement work picks up.

Talk to us about an audit

Common Findings

AMP-eligible repair billed to the DSP ✓

Overlapping rental periods on one vehicle ✓

Loss-of-use charged beyond the repair window ✓

Rate applied outside the agreed schedule ✓

Duplicate charge across billing cycles ✓

Credit issued but never applied ✓

Return date not matching fleet records ✓